Duties & Responsibilities:

- Follow up with customers for all outstanding payments and identify problematic accounts. Ensures Non-Performing Loans are followed up and monitored diligently.
- Responsible for communicating with delinquent borrowers, establish and developing effective payment plans with the delinquent borrowers.
- Ensures Loan Repayments are monitored promptly and reminders are issued timely on any amount in arrears.
- Making collection efforts on past due accounts vide site visit, email or phone in order to achieve prompt payment.
- Advise borrowers of their legal liabilities under existing contract law (including the interpretation of their liability under the loan agreement).
- Perform daily operational or admin duties of department including daily reports and processing of accounts.
- Compile statistics and reports related to Credit Admin for management review.
- Liaise with lawyers to issue Notice of Demand and Notice to Recall.
- Follow up with lawyers on litigation cases until the cases are closed.
- Submit the litigation cases to the judge
+ Attend Court to meet with the Judges whenever required.
+ All other matters ancillary to the above and to perform any other related duties that Management may require from time to time.

Requirements & Qualifications:

- Degree in Banking/Finance/Accounting or Economics are preferred.
- Minimum 2 years experience in loan recovery role.
- Good command in written and spoken English and Khmer.
- Strong communications skills.
- Familiarity with bank deposits/loans products.