2021-06-11
16times
Call Center Operator
Negotiable
Annual Vacation
Two days Off
Annual Trip
Insurance and Housing Fund
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Basic info
Job TypeFull-time
Recruiting Numbers3People
DepartmentNo limit
EducationBachelor
Experience1-3year
Age range18岁--35岁
Working Location无法确定地址在这个位置。(金边市/隆边区)
Contact info
Contact Person: Private
Contact Number: Private
Job Updates
0%
近两周该职位的简历处理率
Resume Response Rate
0days
Average Resume Response Time
06-10 16:03
Latest Company Login
Job Description
ROLES AND RESPONSIBILITIES:

- To handle customer inquiries both telephone and e-mail.
- To assign resources to solve customer problems on time.
- To manage and deal with customer complaints in a professional manner.
- To create cases in our CRM system
- To provide 24 hours service to customer.
- To satisfy customers requirements by identifying and prioritizing customer issues for solution.
- To provide excellent service to the customer.
- To follow standard operating procedure and policies of the company.
- To prepare monthly reports and complete call logs report as required.

QUALIFICATIONS AND SKILLS REQUIRED:

- Bachelor’s Degree in Computer Science or any related fields
- At least 1years Experience in relevant skills
- Good analytical skill
- Communication, Leadership and Negotiation skills
- Be pro-active, eager to learn and ability to work under pressure
- Be flexible to solve problems.
- Strong commitment, passion and self-motivation.
- Good command of English language
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